Take a look at some of our most frequently asked questions regarding CBD and shopping with hapihemp below

Some common queries about CBD

CBD Questions

CBD, short for cannabidiol, is a chemical compound from the cannabis Sativa plant, which is also known as cannabis or hemp and has been known throughout history to have a wealth of proposed health benefits. First discovered in 1940, it is one of over 100 identified cannabinoids in cannabis plants and accounts for up to 40% of the plant’s extract.

If you haven’t used CBD oil before we recommend you don’t start higher than 5% oil.

Everybody is different and each of us finds different times of the day that suit us best when taking CBD oil.

Initial Dosage

  • 5% – 2/6 drops daily
  • 15% – 2/3 drops daily

Gently squeezing the pipette, drop the CBD drops UNDER the tongue, hold for at least 90 seconds and then swallow.

Do not increase your dose for at least 3 weeks as CBD takes some time to build in your system. If you do wish to increase, do so slowly by 1 drop per day for 1 week and build up as required.

How much CBD per drop?

  • 5% – 500mg per bottle, 2.5mg of CBD per drop
  • 15% – 1500mg per bottle, 7.5mg of CBD per drop

In one word yes! This is probably one of the most frequently asked questions about CBD oil. The law requires that CBD products should only contain 0.2% THC or less. You can rest assured that all of our products meet this requirement.

CBD has no known toxicity levels and is incapable of causing an overdose.

Although you cannot overdose with CBD, because oils are slow-acting and long-lasting, it’s recommended that you start low and go slow when you start using them.

Everybody is different and so you need to give your body time to adjust.

The cannabinoids are the building blocks that give cannabis the properties it has, and what separates it from every other plant species out there.

The entourage effect helps maximize CBD’s beneficial effects. It occurs when the compounds within the cannabis plant interact with our bodies. The combination of compounds produces a stronger influence than any individual one in what is called a ‘synergistic effect’.

Simply put, the entourage effect is the benefit you get from ingesting multiple components of CBD together instead of ingesting one at a time.

While both have an array of potential benefits, broad-spectrum and full-spectrum CBD oil have a slightly different composition. As a result, you may prefer one over the other.

Both are powerful hemp extracts but here is the key difference:

Full spectrum CBD oil allows you to experience the full entourage effect and contains trace amounts of THC (less than 0.2%) giving you the full benefit of the plant.

Broad spectrum (THC free) CBD oil allows you to experience the full entourage effect but contains zero THC. This is ideal for those who may have experienced THC sensitivity or who have to participate in work-related drug tests.

The cannabis plant is made up of two main players: CBD and THC. CBD is the non-psychoactive portion of the plant, so what that means is you won’t have any effects like euphoria. CBD is not psychoactive and won’t make you ‘high’.

CBD is a naturally occurring substance that’s used in products like oils and edibles.

As with any natural product, there are some slight risks associated with using CBD in very high doses, or when taken for extended periods of time. Keep in mind that these are worst-case scenarios and not necessarily typical. They include mild low blood pressure, dry mouth, light-headedness and sedation.

One exception is the effect cannabinoids can have on the functioning of the liver’s CYP450 enzyme, but please remember that something as benign as grapefruit juice can also cause the same CYP450 enzyme inhibitory action.

Typically a two-hour gap should be left between taking CBD and any other medications that are processed by these enzymes to allow them to metabolise individually, including paracetamol or ibuprofen. Blood pressure tablets, beta-blockers, anticoagulants and any other medication that carries a grapefruit warning, generally requires 4 hours.

The most important thing to do before taking CBD (or any other herbal product) is to research any possible drug interactions and discuss any concerns with your GP.

Simply put, this is the amount of CBD in the oil. the higher the percentage, the stronger the oil.

In a 10ml bottle, 5% oil would contain 500mg of CBD, 15% oil would contain 1500mg and so on. It has been known that some less than honest retailers have been deceitful about these figures so it is always best to ask to see lab reports to check the quantity of CBD if you are unsure.

Typically, CBD is safe to take. However, please be aware that cannabinoids can have an effect on the functioning of the livers CYP450 enzyme.

Please remember that something as benign as grapefruit juice can also cause the same CYP450 enzyme inhibitory action!

Typically a 2-hour gap should be left between taking CBD and any other medications that are processed by these enzymes to allow them to metabolise individually, including paracetamol or ibuprofen.

Blood pressure tablets, beta-blockers, anticoagulants and any other medication that carries a grapefruit warning generally requires 4 hours.

If you are pregnant, breastfeeding, taking medication or have a medical condition, the most important thing is to consult your physician before use.

Worldwide laws regarding CBD are constantly changing so there is no way to keep up other than contacting your airline, local customs or embassy that should be able to inform you of the latest updates for going in, and out, of the country you intend to visit. Even within the same country, the law can change in different areas, so it is always best to check.

If you intend to travel with CBD, we would suggest getting a printout to take with you from the relevant government website regarding CBD. Alternatively, you could look into ordering CBD locally to be delivered to your travel address.

Homeostasis is the ability to maintain a relatively stable internal state that persists despite changes in the world outside. Our body doesn’t want its temperature to be too hot or too cold and so on. Conditions need to be just right for our cells to process energy, maintain optimum performance and ultimately survive.

Having an efficient ECS is necessary for retaining good health, balance and homeostasis in the body.

The ECS is fuelled by endocannabinoids. these are cannabinoids produced by the body that activate the CB1 and CB2 receptors.

Surprisingly, the ECS was only discovered in the 90s by Dr Raphael Mechoulam!

CBD is a phytocannabinoid that can boost our system by activating the cannabinoid receptors.

CBD supplements help to replenish a system that may be lacking the necessary cannabinoids. this way, the endocannabinoid system can calm and regulate activity throughout the brain and body. a healthy ECS helps maintain homeostasis in the physiological processes of the body.

Recent science has found that the endocannabinoid system does not just respond to the endocannabinoids produced in the body, but also responds to external cannabinoids like the phytocannabinoid cannabidiol, or CBD, with this in mind, it is surprising that many people do not intake enough cannabinoids to fuel their body’s ECS.

So, CBD naturally activates the cannabinoid receptors throughout the entire body. These cannabinoid receptors can be found in our adrenal glands, adipose tissue, heart, liver, lungs, prostate, uterus, ovaries, testes, thymus, tonsils, brain, bones, GI system, and within the immune cells of our central nervous system. Believe it or not, human beings have more cannabinoid receptors than any other class of receptors!

In summary, because CBD stimulates the endocannabinoid system, it helps to promote homeostasis in the body. Research into the possible uses of CBD is a growing area of study, meaning the list of potential benefits is likely to grow.

If you need to swap an item

Returns and Exchanges

  1. In the event of being unsatisfied with the quality of the product, please contact us by email within 7 days of receiving the product for a full refund. Shipping is non-refundable.
  2. The product must be unopened to receive a full refund as they cannot be re-used. Refunds are given at our discretion.
  3. If the product arrives defective or damaged, please email us with a photo.

Please contact us in the first instance with the details and a photo and we will rectify immediately.

In the unlikely event your package arrives damaged, please email us at info@hapihemp.co.uk with a photo of the damage.

In the first instance, please email us regarding your return and the reason why. We will then be happy to provide the required mailing address.

We have various options for you to get in touch.


Telephone – 0330 133 1871

Live Chat – we have a chat option available on our website. Just hit the icon in the bottom right!

Social Media – we have a dedicated CBD Support Group on Facebook where you can ask questions about our products and general CBD questions. You can also send us a message via the hapihemp Facebook page.

If you are unable to go back into your account and edit then please contact us directly, we’ll be happy to help!

Yes you can, providing we receive the cancellation request prior to us shipping. Let us know if you want to cancel ASAP!

You can simply press the “Get notified” button on the product page for the desired item and then enter your email address to be added to the notification list. 

Common purchase queries answered

Orders and Shipping

You should recieve your order in 1-3 working days (providing there are no postal strikes!).

You can go to the My Account page to either create a new account or sign in to an existing account.  

At this present moment, we only ship within the UK. Sorry!

Yes, all items are shipped together from our UK warehouse.

Still have questions?

Contact us at info@hapihemp.co.uk for any questions relating to your order, CBD or anything else that you may wish to tell us! You can also head to our contact us page to submit your query.

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